Skip to content

Usage & credits

Play Credits are ACBIZ Play's usage unit. You buy them in packages; they're consumed when players start game sessions through your live keys.

How consumption works

  • Each game has a fixed cost per session, shown in the catalog (e.g. 1 credit for most games; premium or multiplayer games may cost more).
  • A session starts when a player presses Play on your embed — not when the page loads — and lasts up to 240 minutes. Replaying rounds inside a session is free.
  • If the same visitor relaunches the same game within 10 minutes, the existing session is reused — no double charge for refreshes or double-clicks.
  • Test keys never consume credits.
  • All charging happens on ACBIZ servers. Nothing in the browser can change your balance.

Buying credits

  1. Open Credits & billing.
  2. Choose a package and pay securely with card or mobile money (Lenco).
  3. Credits appear as soon as the payment is confirmed. You get an in-app notification, an emailed receipt, and a printable receipt in the dashboard.

Payments are only credited after we confirm with the payment provider that the correct amount and currency were paid.

The ledger

Every movement is recorded with the balance before and after: purchase, bonus, allocation, game usage, refund, adjustment. You can filter and export it as CSV, or read it with GET /api/v1/credits.

Low balance & running out

  • When your balance drops below your alert level (default 10% of your balance after your last top-up, at least 100 credits) you get a notification, an email and a credits.low webhook. You can set your own level.
  • At zero you get credits.depleted. New live sessions are refused; players see a friendly "temporarily unavailable" message and games already in progress continue.
  • We never charge you automatically.